Showing posts with label BYOD. Show all posts
Showing posts with label BYOD. Show all posts

Sunday, 26 March 2017

Education: Salespersons, Seminar providers and Trainers

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It’s been a little while since I’ve done an article.  Not much is happening in education other than massive budget cuts which may or may not impact your School.
So let’s get started on salesperson, seminar sellers, course advertisers and trainers.

Remember every single one of them has one thing in common: Earning a living.
This means above all else their priority is not you or your school, this makes them a tad bit dangerous and also unlike staff working at your school their priority certainly is not your students.

I’ve several times lost the will to live regarding these people trying to sell something:
  • ·         Cloud systems (even though they are free)
  • ·         Networking (even though most schools wouldn’t need anything else)
  • ·         Support (most support companies are not good for value)
  • ·         Training sessions (they will tell you their way is the best way)
  • ·         Seminars (likewise for trainers)

I get an average of 15 people a week phoning me up to tell me they have something to offer me.  They’ve often used underhand tactics to get through reception:
  • ·         We’ve done business before (about 10 years ago)
  • ·         Free printer (no joke……….             if we spend £5000)
  • ·         We can save lots of money (one person told me over a million)

The sad truth is again – they are there to make a buck.  To tell you their way, their systems and their product is the best on the market.  They can fix your problems.  They also tend to lack real experience of dealing with technology on the day to day business.  I’ve worked with many of them and I've educated a few regarding IT – because they really don’t know it all.  Many of them will even have home devices and expect them to be the same as a network domain.  The major difference between work and home, if it doesn’t work at home it tends to 'not matter'.  At work it must be available 24/7.
I’ve covered some music teachers, ex IT support people (first line) and the techno lovers in previous articles.  They tend to be the same:
  • ·         They hate not getting their way
  • ·         Think they know best
  • ·         Never take responsibility
  • ·         There’s always something the IT Technician can do to solve the problem

And they certainly hate IT Support, because they know we're a threat to them.  A threat to their income and earnings.  They know we think about the whole big picture, the change for staff/students, the costs and that technology is not always fixable nor looked after.

Now this may not be a nice thing to say but regarding technology only IT specialists are the ones you should always listen to.  There’s a reason why Schools tend to have failing IT systems and that is usually the fault of IT and SLT.
With IT, they are either clued up or not, set in their ways or not.   SLT need to support them with budget and time.  If you don’t have SLT supporting IT you will have a failing IT system.  If you have IT who are clueless (usually fresh ex-students) don’t complain if you have a failing IT system.
So, what to do about those pesky people after your money:
  • ·         Take what they say with a pinch of salt
  • ·         If they claim to offer the magic fix – don’t believe them
  • ·         If they say it will save you a lot of money – ignore them
  • ·         Trial, Test and Trial – this is words they claim you don’t need to do

As a result of budgets being squeezed a lot of Schools are now reverting back to the old ways of doing things.  Low cost IT with Windows computers, projectors and using “free” systems when available.  Not fancy pretty little tablets, laptops or high cost Apple.

There’s absolutely no real reason in today’s educational environment you should have an Apple device.  If someone has told you they are “better” they lied.  99% of what you do with an iPad you can do on an Android tablet but costing a lot less.  When you look at Macs and MacBook’s, again there is professional software that works on Windows computers that do the same job.  Some people will again claim “Apple is better” – more lies.

Also remember though that free doesn’t always mean better.  Office 365 Live which provides the worlds best productivity programs in Word etc.  The free version requires an internet connection in Education.  The paid for one – allows local installations with no broadband.  The free Open Office, Google Docs and Libre are incredibly poor in many ways.  The best one is Open Office.
So next time you hear “This is the way” from Trainers, Salespersons and Seminar providers remember they are there to make a buck.  

They don’t care if you are struggling with budgets and they certainly won’t worry about your students.




Wednesday, 11 January 2017

Considering BYOD/Devices - Read this list

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I thought about a new post regarding IT Schemes and BYOD.  The idea behind this is to keep it short, simple and to the point.

I’ve created plenty of posts/pages about this and if you have the time they are all linked at the bottom.

So bullet points away:
  • ·         Depending what scheme you offer – research, test and research some more.
  • ·         Visit Schools and push hard for the bad points (like it or not, many Schools will not want bad press and potentially can lie – I know).  It’s important to remember this part, every School does it and rarely fully admits the negative side.
  • ·         If choosing tablets – remember they do not do everything a Mac or a PC can do.
  • ·         An Apple device can’t do everything a Windows PC can.
  • ·         Android v Apple tablets – There are differences but depends what you want to do exactly.
  • ·         List what you want before you make a device choice.
  • ·         Free does not mean – good.  Nor does it mean support is available.
  • ·         Tablet Apps although more reliable – when problems occur you’re alone.
  • ·         Companies may lie and tell you “we support devices” – triple check (no joke).
  • ·         Companies will say yes to sell you their product, take what they say with a pinch of salt.
  • ·         Provide devices with staff which match in size, spec and type to what Students will use – to test and test some more.
  • ·         Size makes a difference when browsing the internet especially with interactive websites.
  • ·         Browsers make a difference, what works in Internet Explorer or Firefox may not work in Safari or Google Chrome.
  • ·         This is a big undertaking and requires a lot of people to be involved.  This requires senior leadership/teachers direct involvement.
  • ·         The scheme leader should be a person of power, this becomes fundamental to your curriculum which impacts teaching and learning.  Grades/Ofsted!
  • ·         Keep it consistent, it must work and remember to evaluate the status of the scheme often to improve.
  • ·         This is very different to having a device at home that the everyday user has for 30 minutes a day.  This is a device that could be used all day or for a couple of hours.  Everything must work and be straight forward.
  • ·         Consider the real reasons you are doing this Scheme, scrutinise it heavily and make sure it’s the right decision.  Question yourself if this is about self-ambition or about children’s learning.
  • ·         The Students will download games etc., urge them not to – that these are devices for learning.
  • ·         You may not be able to deploy what you want easily and quickly, educate Staff to know how to get 25 students installing software, updates or Apps.
  • ·         Windows devices will require windows updates and restarts/reboots often.  They are not designed to be on standby all day every day like a tablet.
  • ·         Plan, plan and plan some more exactly what software will be used.  Usually 3 months later someone asks “can this go on all devices” – most of the time the answer will be no.  Who sits the Students down to install this software?
  • ·         Avoid the Apple Lover, the Salesman, the Rep – These people will say anything to get you to say YES.
  • ·         Some Students are not going to be as “advanced” as you think.  They may be able to do difficult tasks while still ignoring the simple ones.  Don’t take anything for granted.
  • ·         Involve everyone, work together and listen to each other.  If you have to delay a scheme by a year – do it.

Support levels to remember:
  • ·         Teachers/Support staff will need to know how to use, support and do day to day tasks on these devices.
  • ·         IT Support will need to know how to trouble shoot and support.
  • ·         A bigger range of devices creates less consistency especially regarding support from all staff.
  • ·         Ask who supports what:  Who teaches a Student to use word, internet, printing, email etc.  Who supports a broken device.
Security:
  • ·         Not every device will have the same security options.
  • ·         Web filtering at School is important.
  • ·         Wi-Fi security is important.
  • ·         Create a separate VLAN>SSID for Student Wi-Fi (This one is for the IT tech team).
  • ·         Educate Students, Parents and Staff to keep safe (you will need refresh sessions often).
Failures, damages or forgotten – The plan B or What IFs:
  • ·         Have a plan B in the event of failures/damages.
  • ·         Any forgotten devices should be marked down similar to missing uniform.
  • ·         Insurance is a high recommendation – damages happen.  Also make sure what is covered – device parts not affecting usage may not be protected.
  • ·         Make sure you have extra strong cases, bags that offer the ultimate protection – no joke.
  • ·         Extended warranties is a must.  Failures occur and with devices going from A to B all day – this increases failure rate.
  • ·         What happens when 25 Students arrive without 25 devices, what if it’s 20 or even 15 devices.  Ask these questions for the What Ifs.
The Cloud options:
  • ·         If you go Cloud > Google, Drive, Apps etc. – Remember it WILL impact broadband (ignore those who say it won’t).
  • ·         Apps at times will not work unless they are updated, sometimes they can also stop working – They’re not 100% reliable.
  • ·         It’s good but how reliable has your internet access been in the last 12 months.  When it goes down, you potentially can lose more.
  • ·         Your IT team can’t fix the Cloud.  When Google goes down it goes down regardless of the screaming you’re doing.
  • ·         Google Drive/Gmail is pretty good so give it a real shot but some of it is out of the Schools power/control.  It’s free though.
Set out a clear structure of what is expected of everyone and make sure it is followed.  A Scheme can work but anyone who claims it’s not a mission is not being honest.
Always picture yourself with a full class of students, consider the potential risks and problems.  Do not assume it will be smooth sailing.

Read all the blogs and articles you can but look for the finer details.  A lot of posts will not include questions regarding repairs, problems and the day to day issues you can have.  These are usually because it’s an outside blog not someone who actually works on the Scheme.  Find people who are experienced of working directly with BYOD and mobile devices.  Unfortunately I don’t find many of these blogs or even articles.  Instead I find links to School websites that offer BYOD but as we all know they will not openly tell you the dark side of devices.

Final piece of advice – Listen to the pragmatics.  They ask the questions you should.  If mistakes are made and the schemes struggle - the Students are the ones that lose out.

Time for those LINKS and more LINKS.  Theses are all done by my self with quite a bit linked from other websites.

This post is roughly about the cost of "Free of IT" Schools.

Articles that seem to reap a lot of praise on technology in Schools yet show little to no experience of being involved.

Want to buy a device for your self?

The questions or perhaps answers Education never asks or wants to know?

The costs of IT, some times no one really truly sees it.

A simple update on our current status.

Using phones or perhaps mobile devices in the classroom.  Remember safety is paramount no matter what some say.

Education, EduTech - It's all every where but has to be done right.  Very useful for BYOD/Mobile devices.

What is Cloud, can it be a benefit?

Mainly covering how much of a nightmare it can be, current issues faced and generally will open your eyes.  This also states progress of a company that provided a Scheme that effectively left us on our own.


Friday, 2 December 2016

Education: Free of IT

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Had an interesting topic of discussion, is IT a major negative point in Education.

I have to say I was quite impressed with this post (some good, some bad).

I’ve said quite strongly in other posts that Schools have no sympathy from me if they fall in to a financial mess because of the waste I’ve witnessed.  I’ve fallen out with and argued with a lot of people that IT is not a magic bean.

IT is simply there to make your life easier.  Likewise for home where we get to watch what we want, when we want and how we want because of IT not because of blackboard with chalk.

So what points were raised:
·         Registers reverting back to paper
·         Blackboards instead of projectors
·         Normal boards instead of IWBs
·         No devices in classrooms
·         Only ICT have IT
·         10 years ago we managed

Registers
This is the easy one to defend, a register can be done and dusted in a matter of moments.  When I was a kid a lesson would settle down and be seated then it was time to say “here” while the teacher did the register.
Now this entire process would take a few minutes including the time it took for us all to sit down and be quiet.

This entire process wouldn’t take no longer than it would today using IT – a teacher can logon and be ready in the time it takes for the class to be seated and settled.

That register once saved is then able to be processed to see who is absent first thing.  As a result the attendance office will also be able to contact the Parent using the same register system (with name, addresses and contact numbers).  The reasoning on that absence can also be logged in the same area.
In the event that during a later lesson and a student is marked absent, again this has the ability to flag up on the attendance office who can contact the parent and/or emailing/phone the houses (support staff) to find out where this child is.  It’s useful to note that email is also used in this process which can go out to “All Staff”.

Without this system the School would have to employ more attendance officers to keep up with this demand.  Not to mention who will deliver a paper register? The Student who should actually be in lesson learning not delivering a piece of paper.

Blackboards > IWBs/Projectors
I’ve made this clear in other posts how easy it is to produce work anywhere in the world on a piece of IT and bring that and place on a screen within a minute. 
You can store that and use it later, can email it to share with other staff or save it to a general area.  A piece of work produced for a projector isn’t simply rubbed off a blackboard.  You can show pictures, videos and even use other software packages to make work “more fancy” which in all honesty I don’t fully agree with.  What I do agree with though is saving a year, 2 years or even 10 years’ worth of work to be reused.  I’ve witnessed teachers actually plan their next 12 months of curriculum which makes it easier for them and also allows the ability for a cover teacher to have access to that work.

I’ve slaughtered IWBs and rightly so – they cost around £1000 each.  Half the time they are not used effectively enough but I have to say I’ve seen an increase in this lately.  Which in all honestly this allows me to see why they benefit the teacher.
A teacher can stand in front of the classroom making live changes to something and get the kids focused on the front.  The teacher no longer needs to be sitting at the PC.  There’s additional features that allows a teacher to make live notes which can be quickly saved and revert back to for the students to see.  This enables them to ask questions and answer quick fire ones.

All this is about making things easier and simpler.  I produce all kinds of reports and documents on IT in a saved area.  In the event something happens to me someone else can take over and not the end of the world.

No Devices > Only ICT have IT
Now this is where a focus feels like it’s aimed at which I too have grumbled about.  Those pesky devices in classrooms from laptops to iPads where generally they are not really thought through.  I think this goes back to the whole “be careful what you buy” and have a purpose for it before you even test/trial it.  I completely agree it’s a waste of money to buy iPads when there are cheaper alternatives to browse the internet.  I completely agree that buying a classroom full of laptops for 15 year olds isn’t the best way forward.
To completely scrap IT though? Is quite a naive thing to say especially if you are not experienced enough to understand what teachers do all day.

10 Years ago
When I was a child there was a lot of differences to education:
·         No phone call first thing in the morning for an absence
·         We had to white down what was on the blackboard quick so the teacher could rub it out and write more
·         Schools didn’t have 30 students per class
·         Schools were not suffering with a lack of classrooms
·         Schools had plenty of teachers
·         Teachers had plenty of free periods to do their marking etc
·         No Teacher shortage
·         No mass budget cuts
·         Less Ofsted requirements
·         Less data tracking
·         Curriculum changes

Unfortunately this has nothing to do with IT, this has to do with over expectations of our Schools and effectively “mass” educating the “masses”.  I once visited a School I was taught in and I was impressed but also disappointed in the changes.  It went from having 150 Students per year to 250.  It went from not having a sixth form but to having one with another 200 Students.  I was disappointed at the fact that it only gained one new building of classrooms.  That’s around 750 increased to 1450 students yet the site itself didn’t look like it changed much.

When you look at the state of education in a decade it’s changed an incredible amount.  I’ve worked and spent plenty of time with teachers some of whom are retired.  They told me about many of these changes how they were no longer “teaching” but doing endless amount of data inputting, reports, tracking and marking.  They would tell me about the endless amount of meetings, briefings and CPD expectations that again they were no longer “teaching”.

Again, this has nothing to do with IT but how education is run.  This is not something anyone but the Government can change and let’s face it with all the protests by teacher unions having made a positive impact (no it hasn’t) where do we go?  If these unions can’t change education what hope do any of us have.

The above list shows that IT is not the fundamental issues in education.  IT regardless if some choose to purchase an iMac instead of a Windows PC just to use Office/Internet has nothing to do with the major issues in education.  IT regardless if some one chooses to buy a bunch of tablets is not a major issue in education.

IT is there to make your life easier and if it’s not – it’s failing and should be scrapped.  I am fully aware of the IT spending including staff – we’re talking around 150K per year.

That’s 7 NQT teachers or 5 experienced teachers which still wouldn’t help cut the work load.

As mentioned before this all stems from a need instead of a want.

So let’s pick some more specifics:
Media Tool Access
They can have portable interactive screens with laptops attached. Not in the classroom, and only a few, say one for every four classes. But lessons would be planned generally as much as possible to not rely on them.

So lessons wouldn’t be planned to rely on them – This is an issue you can’t simply walk backwards without IT.  You’ve got to come up with better solutions for that replacement.  When it comes to students sharing equipment this can cause a problem because a student may not be directly taking part.  You can’t share a musical instrument with a group of 4 students.  You effectively give 1 student 5 minutes each and the other 15 minutes that student isn’t actually learning nor taking part.  Plus “portable screens with laptops” – Scrap IT but not completely? …..

Thing is teachers create a plan and that must be adhered to – anyone who knows teaching will understand this.  Even though I completely believe a teacher should have a plan B in the event of failures but this shouldn’t always be the case.  When you go down the route of “changing” things you also have to create a consistency.  Every class should be the same this allows every teacher who uses that classroom to use the IT effectively and quickly.  I believe every classroom should have the same setup which cuts down problems and cuts down training requirements plus the time it takes to turn it all on.  Within 2 minutes a class + the IT should be fully ready regardless what it is.  You also have to remember that the classroom may not be assigned to an individual teacher, it could be 10 or even 20 teachers in that room every two weeks.  Again – do teachers have the time to be fully trained up on everything? No so instead you create consistency.

Sharing of Work
This is not something I see as valuable to teaching I.T wise. I think teachers have regular meetings where they can discuss etc and go over good methods, it depends what type of collaboration they are doing. If it's teaching techniques, meeting face to face is surely better.

Sharing is a fundamental part in Education and although face to face has great benefits.  What happens when you found a very good presentation that can be used by your department?  You have to wait till you have a free lesson and photocopy it.  Then provide that to the rest of the department instead using technology you can email it to everyone or save it to shared area.  That resource is also permanently saved.  I’ve met some teachers who have resources dating back 12 years (no joke).  You only have to spend time in a classroom to see how many resources are being used in a single lesson usually 2-4 files per class.  When you add that up to a day just for a single room – potentially there can be 100s of open resources a day.  The same logic of the internet you can apply on the day to day usage of projectors/sharing those resources.

One thing that’s been ignored is when do teachers have more time to “meet”, they are already swamped by a single department meeting a week and School briefing once a week.  This doesn’t include their monthly CPD evening sessions.  They have little to no free periods which they have to spend marking, assessing and data tracking (all on paper without IT).  So when do they have time for this?

Teachers
In terms of registers, I can only speak from my experience. Teachers tend to mess about taking time to log on to the computer, then onto the student system, then loading up the class. A piece of paper is much quicker for the teacher, the back office might get the hump.

Libraries are closing because the internet is a much better information resource, it's practical to access information via the internet rather than going to loan a book. I don't think it's practical for I.T to be used to widely in education. It's easy to "throw" an iPad at a class.

How long before the teacher is done away with, or the state schools ditch a large number of teachers to a system where students are taught remotely.
http://awscdn.cdngeek.com/images/smilies/rolleyes.gifI never said not using computers was the answer, students would need to learn how to use computers for practical uses, "a couple of times a week" suggests this. I would expect the I.T curriculum to cater for this, I know the primary one does.

Interesting this one, sounds like the person has a bit of a “gripe” towards teachers and to be fair at times so do I.  I can also praise them hard like I have done in other posts.
Why is a teacher messing about taking time to logon? I’ve seen classes and the teachers spend very little to barely any time logging on and getting ready to teach.  Then again we are a School aiming to be outstanding which requires total behaviour and total focus by the teachers/students.
Libraries are closing thanks to IT, it’s fact – simple as that.  Internet access has great resources and you can find nearly anything – using IT.
Then the last part – “I never said” strange the topic started off about IT shouldn’t exist outside of ICT.  That means only ICT can use the internet to research, ICT are the only ones able to produce work to put on a powerpoint presentation.
It’s either ICT has IT and that’s it or is it – non ICT use what’s needed.  And considering this person has said that paper registers are better.

Using Tablets
You can get systems where you can put paper through a machine and it detects the marks (like a lottery ticket), however I guess a compromise could be reached on registers whereby staff are supplied with a small tablet purely for admin purposes. But I would prefer paper only if I had my way.

It sounds like your school thinks for itself and does not follow trends. A good thing in most cases.

Right this is a very interesting one now we are getting a little bit on the silly side.  We are now talking about not scrapping IT but perhaps completely doing something different just to prove a point.  Looking through the responses now it seems other ways of doing things that “work”.

Switching a system from one to the other can actually increase costs.  A tablet at £100 struggles to last two years unless really looked after.  A PC costing us just over double the price could potentially last up to 8 years with SSDs (we currently have SSDs in our 7 year old equipment and they are running almost as good as new machines).  Although it will be interesting to see how those 7 year old PCs last with the SSDs it certainly makes things viable for cutting down long term costs.  We’ve finally removed all 8+ year old equipment because their specs were simply too low to make a major difference with SSDs.

Then you have to think what can you do with that tablet? Well our full version of SIMs doesn’t work so we would have to use Sims Teacher App (which doesn’t allow everything SIMs Windows does).  We would have to scrap the majority of our department software including our full version of Office 365 Live (because Windows versions and even their online one doesn’t do everything).  Those tablets will not connect up to your projectors, IWBs or even to some of the electronics/science and DT equipment which are Windows only.

So to replace all the PCs with tablets we would be looking at £65,000 including cases. 
We would have to replace the majority of our software (we have done tablet BYOD schemes so we fully know what’s available and it’s not much).  Meaning potentially more thousands spent and some of it is annual software.  We would have to get model specific tablets to make sure they connect up to our projectors (our ones are not compatible).  That would be an additional £40,000 based on a £400 projector or TV that’s compatible.  And before anyone mentions we don’t do £300 projectors because we require a certain brightness and like a projector that can handle being turned on nearly 8 hours a day 5 days a week.

So an estimated of over £100,000 has already been spent making our current system compatible with “tablets” and that’s before we purchase Apps plus create a system that manages them.  You also have to consider the teacher would have to logon to the internet every day instead of just click and go – because our filtering system doesn’t allow it to be any other way.  Every staff member would have to receive training and again because we did tablets we’re fully aware of the issues surrounding them.  We suffer black spots in areas as a result of a fire alarm system so we may have to consider boosters in those areas.  Then there is damages, accidents where even though not many staff had tablets we stil had to replace 5 of them which although is a low number it’s still ¼ of what we had in.  The charging ports are also much easier to damage.  If you consider a broken keyboard or mouse for a PC costing £5 a set it’s certainly not a major if they get broken (which happens often).  To repair tablets you’re looking at an average of £50 per repair or simply replace them for another £100.

You also have to consider the likes of “flash, shockwave, java” which don’t fully work on tablets – again as we found out.  Some websites still are not fully compatible with tablets – we can’t find alternatives because they don’t exist we know we tried.  So again we’re at this place where someone has made a crucial decision without looking at the wider scope making the same mistake as those who choose “let’s get iPads or iMacs” why? Because they are pretty….  Getting tablets for the cheap as chips option is just the same level mistake.

We would have to make sure that site wide coverage of Wi-Fi also was setup at the moment we are about 90% coverage in the areas needed.

There’s also software like Adobe Cloud which is professional media software and the free versions available are not good enough for high quality work.

I will say this, I am going to look at how much we spend towards IT every year and see what the costs would be if it was all scrapped.

Support Staff
An increase of support staff which even I hadn't actually considered or remembered.  We're in a situation where the MIS and cashless catering system makes the School life easier.  This means only a part time and one full time person is needed for attendance (plus other tasks) likewise for the exam officer and data manager.  So for those jobs we're talking about 3 and a 1/2 people.

Straight away we would be looking to employ 2 additional staff to keep up with the missing MIS after all the DFE requires the information and all that data is presented to staff.  A lot of this is about moving forward - in fact it's a huge debate at the moment if all the extras are no longer required only the DFE requirements.  One of these changes occurred recently September 2016 - this is fact.

We would also have to employ another restaurant worker due to the cash system returning where as at the moment each person is scanned through the system almost instantly.  We have one person less than most Schools in our area - in fact I think it's two less while still providing a very good quality service while still turning a tiny profit which goes towards on improving the sourcing of food.

Re-prographics currently has no direct member of staff and without projectors etc we will see a rise in photocopying.  This means another member of staff - who's going to do all this work?  We do all the prospectus etc internally which again is a money saver by the School.

We have a business manager who works hard to prove we are not wasting money.  Everyone under the School BM understands this and also works towards saving money.

So we know we would have to consider employing 4 staff at least to recover just the basics in our School which adds up to £80,000.  This isnt just a guess this is evidence as a result of current situations where at times those departments struggle.  Any extra work load would require more staff.

Who will do it? Teachers? When they currently have no free time. This means even more teachers would have to be employed who cost more than those support staff.  We're talking £25,000 each meaning an additional 4 teachers would cost £100,000.


Sadly the person has made it clear not only will he not change his mind - to be fair he is very young and his posts are not only contradicting him self but refusal to see the bigger picture.

This kind of goes back to why I don't always get along with my own profession who have a habit of reacting quicker than they think.  They lack the experience and general knowledge to realize the bigger picture.


As some one that once used to say "go back to the black board" I can honestly say this is no different.

This is why young people generally don't run Schools and why it takes decades to gain that kind of experience.  You need to see the bigger picture if you will change your mind or not.